Cannot print or download pdf

The troubleshooting techniques below solve some of the most common issues and are grouped into three categories:. Try printing this troubleshooting page. If you can't, follow these steps to check your connection to the printer:. If your printer is plugged into a USB hub, unplug the printer cable from the hub.

Then, plug the printer cable directly into a USB port on your computer. Make sure you update to the latest printer driver a program that controls your printer. Printer manufacturers offer updated drivers to improve compatibility with newer software, such as newer versions of Reader and Acrobat. Go to the manufacturer's website, and browse or search for "drivers" or "printer drivers. If you have a different printer connected to your computer, try printing the file to the other printer. Sometimes a different printer can successfully print a PDF that doesn't print on another printer.

To switch printers on Windows, see Change the default printer Windows 10 and 8 or search Windows help for instructions. Often printing problems stem from issues with the PDF file. Even if a PDF looks fine on screen, it can contain incomplete or corrupt data. Click the Advanced button in the Print dialog box to find this option.

In Windows 7, the Advanced button is at the bottom of the dialog box. Sometimes a PDF file becomes damaged or contains corrupt data. If you downloaded the PDF from the web or received it in an email, download the PDF again or ask the sender to resend it.

Copy the file directly to your hard drive, rather than a thumb portable or network drive. Include only letters and numbers in the filename. Try printing the new copy of the PDF. Open the file in the original program such as a word processing or a page layout program. But before that, you can do some simple test:. At first, you need to make sure your printer is set as the default device.

Step 3 : Check if there is a green mark with your printer which means its state is Default. If not, please right-click the printer and choose the Set as default printer option. Step 1 : Right-click the Start button and choose Device Manager. Step 2 : Expand the Print queues category, right-click your printer driver, and choose Update driver. Step 3 : In the pop-up window, choose Search automatically for updated driver software to proceed and follow the on-screen instructions to complete the process.

In this case, you need to take some measures to troubleshoot the PDF file issue. Just as follows:. This is usually caused by a problem with the cartridge within your printer. First, try changing the cartridge of the printer and then printing a test page. If this does not solve the problem, your printer might have a hardware issue.

You will need to check with the Manufacturer to find a solution if this is the case. The data might be corrupt: Sometimes a corrupt PDF file may lead to a printing error.

If you didn't use the proper program to create your PDF file, this may cause the data to be corrupt data on both Windows and macOS.

This error can only be resolved by using an appropriate software to create and print the PDF file. The program you are using does not support printing: If you can't find the printing option, the program you're using might not support printing PDF files. The best solution for this problem is to update your PDF viewer to the latest version or switch to a different program.

Using PDFelement can help fix this issue. PDFelement provides a complete solution to edit the metadata of your PDF files, so, you will be able to edit, print or even copy the data from the PDF file using this program. These are the most common issues when it comes to not being able to print your PDF file. The best thing about this program is the simple, user-friendly interface, which makes it easy to learn, even for beginners.